Terms of Service

Manager (“Manager”, “we”, “our”, or “us”) is a task and meeting management platform available at glie.ai. It is operated by Glie, Lda., a company incorporated in Portugal (the “Provider”). The Provider is your counterparty under these Terms regardless of the currency in which you are billed.

You can reach us about these Terms at legal@glie.ai.

• Service: the Manager application, websites, and APIs.
• Account: the credentials and profile you use to access the Service.
• Workspace: a shared environment where you and your team create tasks, meetings, and related content.
• Seat: a member with access to a paid Workspace; paid plans are billed per seat.
• Plan: the subscription tier applied to a Workspace (Free, Plus, or Enterprise).
• User Content: any content you or your Workspace members create, upload, or store in the Service.

Manager provides Workspaces for task management, meeting scheduling, calendar and task synchronization, notifications, and related collaboration features. We may add, change, or remove features over time. Optional integrations (such as Google Calendar and Google Tasks) are described in, and governed by, our Privacy Policy.

• You must be at least the age of digital consent in your jurisdiction (16 in much of the EEA; 13 elsewhere) to use the Service.
• You are responsible for the accuracy of your account information and for keeping your credentials secure, including any two-factor authentication you enable.
• You are responsible for activity that occurs under your Account and, if you administer a Workspace, for your members’ compliance with these Terms.
• You may sign in with email and password or with “Sign in with Google”; the latter is governed by our Privacy Policy.

Subject to these Terms, we grant you a non-exclusive, non-transferable, revocable right to use the Service for your internal business or personal purposes. You agree to use the Service in compliance with applicable law and these Terms, and to provide accurate information.

You must not, and must not permit anyone to:

• use the Service for any unlawful, infringing, fraudulent, or harmful purpose;
• upload malware, attempt to gain unauthorized access, or interfere with the integrity or performance of the Service;
• reverse engineer, scrape, or resell the Service except as permitted by law;
• circumvent usage limits, security controls, or billing;
• send spam or violate the rights (including privacy and intellectual property rights) of others.

Under the EU Digital Services Act, you may notify us of illegal content via legal@glie.ai; we act on valid notices and provide a statement of reasons where we take action.

You retain all rights to your User Content. You grant us a limited license to host, store, process, and display User Content solely to operate and provide the Service to you and your Workspace. We do not sell your User Content.

The Service itself — including its software, design, and trademarks — is owned by the Provider or its licensors and is protected by intellectual property laws. These Terms grant you no rights in the Service other than the limited right to use it.

Plans

• Free — €0 (R$0). Up to 3 seats, up to 50 active tasks, and 100 MB of storage. No payment method required.
• Plus — €9 per seat / month (R$49 per seat / month), with a 14-day free trial. Up to 15 seats, unlimited active tasks, and 2 GB of storage.
• Enterprise — custom pricing; contact us for a quote.

Billing

• Paid plans are billed per seat through our payment processor, Stripe. By subscribing, you authorize recurring charges to your payment method.
• You may choose monthly or annual (paid upfront) billing. Annual plans carry a 12-month commitment that renews for successive 12-month terms unless cancelled.
• Prices are shown in EUR, BRL, or USD based on your region. Applicable taxes (e.g. VAT, or Brazilian taxes) are added where required; you are responsible for providing a valid tax ID (such as VAT number, CPF, or CNPJ) where applicable.
• If a payment fails, we may retry and provide a grace period; if it remains unpaid, the Workspace is downgraded or suspended (see Section 9).

Refunds and statutory withdrawal rights

• Charges are generally non-refundable except where required by law or granted by us at our discretion on a case-by-case basis. The 14-day trial lets you evaluate Plus before being charged.
• EU consumers: you have a statutory 14-day right of withdrawal. Where you ask us to begin the service during that period, you acknowledge you may lose the right once the service is fully performed, and otherwise may owe an amount proportionate to use.
• Brazilian consumers: under Article 49 of the Consumer Defense Code (CDC), you may cancel a purchase made online within 7 days and receive a refund of amounts paid.
• To request a refund or exercise a withdrawal right, contact legal@glie.ai.

• You may cancel a paid subscription at any time; cancellation takes effect at the end of the current billing period (or, for annual plans, at the end of the committed term), after which the Workspace reverts to Free.
• Monthly plans can be cancelled with effect from the next renewal; annual commitments run until the end of the 12-month term except where statutory withdrawal or consumer rights apply.
• We may suspend or terminate access for non-payment, material breach of these Terms, or where required to protect the Service, other users, or to comply with law. Where reasonable and lawful, we will give notice.
• On account deletion we delete or anonymize your data as described in the Privacy Policy.

The Service is provided “as is” and “as available”, without warranties of any kind except those that cannot be excluded by law. We do not warrant that the Service will be uninterrupted, error-free, or fit for a particular purpose. Nothing in these Terms excludes or limits mandatory statutory warranties or consumer rights that apply to you and cannot lawfully be waived.

To the maximum extent permitted by law, the Provider will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Our total aggregate liability arising out of or related to the Service is limited to the amounts you paid us for the Service in the 12 months preceding the event giving rise to the claim. These limits do not apply to liability that cannot be limited by law (such as for fraud, gross negligence, or death or personal injury caused by negligence), nor do they affect mandatory consumer rights.

To the extent permitted by law, you agree to indemnify and hold the Provider harmless from third-party claims, losses, and expenses arising from your User Content, your use of the Service in breach of these Terms, or your violation of law or the rights of others. This Section does not apply to the extent a claim results from our own breach or from liability that cannot be limited by law.

These Terms, and any dispute arising from them or from the Service, are governed by the laws of Portugal, and are subject to the competent Portuguese courts.

Mandatory consumer protection. If you are a consumer, this choice of law and forum does not deprive you of the protection of the mandatory provisions of the law of your country of residence, and you may also bring proceedings in the courts of your domicile where the law so allows.

Our handling of personal data, including data accessed through Google APIs, is described in our Privacy Policy, which forms part of these Terms.

We may update these Terms from time to time. We will post the updated Terms with a new effective date and, for material changes, notify you by email or in the app. Your continued use after the effective date constitutes acceptance. If you do not agree to a change, you may stop using the Service and cancel.

For questions about these Terms, contact us at legal@glie.ai.